Claims portal

Complaint for rejected goods

Please submit your complaint quickly and easily online. The portal is designed for fruit and vegetables, guides customers through 6 clear steps and automatically generates a PDF for internal processing by email.

Fast & SimpleCapture complaints in 6 clear steps.
ReliableAutomatic PDF generation and email delivery to your team.
🍊
For Fruit & VegetablesOptimized for freshness, quality, temperature and packaging.
1
Complaint reason
Choose complaint type
2
Order information
Delivery details
3
Item & quantity
Enter affected products
4
Reason for rejection
Please specify the reason
5
Upload evidence
Photos & documents
6
Review & submit
Review and submit
1

Select complaint reason

Please choose the main reason for your complaint. Click directly on the appropriate card.

Please select the complaint reason as precisely as possible. This allows your case to be reviewed faster, documented as a PDF and assigned correctly by email.